How do I place an order?

Email
If your job requires Design Service or just prefer to order by email, please contact us with your requirements at hello@mikadoprint.co.uk.

Online

  1. Browse our catalogue and choose your product 
  2. Select quantity and options to get a price
  3. Add to basket
  4. ‘Go to basket’ to open your shopping cart
  5. Double-check products in your basket are correct and click ‘Proceed to checkout’  
  6. Register or login to your account
  7. Select Delivery address
  8. Select Payment method
  9. Click Complete order
  10. Click link ‘Upload your artwork’ to send us your file 
  11. Click ‘Complete order’

Can I pay over the phone?

Sorry, we don’t take payments over the phone.

We offer two payment methods:
Pay securely by credit/debit card through Paypal
Pay by invoice. An invoice with our bank details will be emailed to you for payment prior to print.

 

What format do you prefer artwork to be sent in?

We prefer your artwork submitted as a CMYK PDF (PDF/x01a:2001 format) with all fonts embedded, crop marks and 3mm bleed. 

How do I know if my file is Print Ready?

Have a look at our Artwork Guidelines or email us your file so we can check it for you.

What is included in your Free Artwork Check Service?

Free Artwork checking will ensure that your file meets the Print Ready requirements for size, bleed, safe area, colour format, resolution and ink coverage. It doesn’t include design or proofreading.

Will you email me a proof also free of charge?

Yes. Once you have placed your order and uploaded your file, we will send you a complimentary soft proof PDF of your artwork for final approval. 

I know my artwork is fine and I don’t need a proof, what do I do? 

If you don’t wish to receive a proof, you will have an option to add a note when uploading your artwork, just an ‘OK to Print’ will suffice and we will consider the note your final approval.